Privacy Policy.

1. Introduction

This Privacy Policy explains how Zxnova ("Zxnova", "we", "us") collects, uses, and protects your information when you visit zxnova.com or engage our services. By using this website, you agree to the practices described here.

"Plain-English promise: we collect only what we need to talk to you and deliver your project. We never sell your data. Ever."

2. Information We Collect

Contact information you provide voluntarily — your name, phone number, email address, and business details — when you reach us via WhatsApp, phone, or email.

Project information shared during an engagement — business goals, content, brand assets, and account access needed to deliver the work.

Usage data collected automatically — browser type, device, pages visited, approximate location, and referral source — via standard analytics tools.

We do not collect payment card details on this website. Payments are handled through bank transfer, UPI, or trusted payment providers as agreed in your proposal.

3. How We Use Your Information

To respond to your enquiries and provide quotations.

To deliver, manage, and improve the services you've engaged us for.

To send project updates, invoices, and important service communication.

To improve our website, offers, and user experience through analytics.

To comply with legal and tax obligations.

We do not send spam, and we do not add you to marketing lists without your consent.

4. WhatsApp & Communication

Our primary contact channel is WhatsApp. When you message us on WhatsApp, your phone number and messages are processed by WhatsApp (Meta) under their own privacy policy. We use your number solely to communicate about your enquiry or project — we never share it with third parties for marketing.

5. Cookies & Analytics

This website may use cookies and similar technologies for basic functionality and analytics (such as Google Analytics) to understand how visitors use the site. These tools collect aggregated, non-identifying data like pages viewed and time on site.

You can disable cookies in your browser settings at any time; the website will continue to work normally.

6. Sharing of Information

We never sell, rent, or trade your personal information. We share information only in these limited cases:

With trusted service providers strictly needed to run our business (e.g. hosting, analytics, invoicing tools), bound by confidentiality.

When required by law, court order, or government authority.

With your explicit consent — for example, listing your brand in our portfolio.

7. Data Security

We use reasonable technical and organisational measures to protect your information — secure devices, access controls, and confidential handling of client credentials. Client passwords and access keys are shared only over secure channels and deleted after project completion when no longer needed.

No method of transmission over the internet is 100% secure; we cannot guarantee absolute security, but we treat your data with the same care as our own.

8. Third-Party Links

Our website links to external sites — client websites, YouTube, Instagram, and WhatsApp. Once you leave zxnova.com, those platforms' own privacy policies apply. We are not responsible for the content or practices of external websites.

9. Your Rights

You may at any time request to:

Access a copy of the personal information we hold about you.

Correct inaccurate information.

Request deletion of your information, where we have no legal obligation to retain it.

Opt out of any non-essential communication.

To exercise any of these rights, simply message or email us using the contact details below — we respond to all such requests promptly.

10. Children's Privacy

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a minor has provided us information, contact us and we will delete it.

11. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.

12. Contact

For any privacy questions or requests:

Email: saurabh@zxnova.com

Phone / WhatsApp: +91 63593 22504

Website: zxnova.com

Office: Shop No. 5, First Floor, B1 Wing, Prakash Paradise, Near Balaji Sweets, Station Road, Dahad, Umbergaon, Dist. Valsad, Gujarat 396165